Frequently Asked Questions

The Point at Arrowhead is located at 10101 Arrowhead Drive in Jacksonville, Florida 32257, in the Mandarin/Arrowhead area of Duval County. The community is just off the San Jose Boulevard corridor with convenient access to I-295, making it easy to reach Downtown Jacksonville, Southside employment centers, NAS Jacksonville, Baptist Medical Center South, shopping, dining, parks, and other destinations throughout Jacksonville.

The Point at Arrowhead is in Jacksonville’s established Mandarin/Arrowhead area. The neighborhood has convenient shopping and dining along San Jose Boulevard, and easy access to I-295. Residents are also close to Mandarin Park, the St. Johns River area, Southside Jacksonville, and major employment centers throughout the city.

Popular destinations near The Point at Arrowhead include: The Avenues, Mandarin Park, Walter Jones Historical Park, Riverplace Shopping Center, Regal Avenues, and Autobahn Indoor Speedway & Events.

The Point at Arrowhead is conveniently located near major employers and employment corridors throughout Mandarin, Southside Jacksonville, Downtown Jacksonville, and the I-295 corridor, including: Baptist Medical Center South, NAS Jacksonville, Amazon distribution, fulfillment, and sort-center in Jacksonville, Bank of America, Deutsche Bank, Florida Blue, Fidelity National Information Services, CSX, City of Jacksonville, and Duval County Public Schools.

Yes! Residents are close to several shopping centers and retail corridors in Mandarin and South Jacksonville, including: The Avenues, Riverplace Shopping Center, Mandarin Corners, Old St. Augustine Plaza, Merchants Walk, and San Jose Plaza.

Yes! Grocery shopping is convenient from The Point at Arrowhead. Nearby options include: Whole Foods Market, Publix Super Market, ALDI, Walmart Supercenter, Target, and The Fresh Market.

Yes! Mandarin and the San Jose Boulevard corridor offer a wide variety of restaurants close to The Point at Arrowhead. Popular nearby options include: Julington Creek Fish Camp, Picasso’s, Enza’s Italian Restaurant, Clara’s Tidbits, Wicked Barley Brewing Company, Metro Diner, Bonefish Grill, Taziki’s Mediterranean Cafe, Peony Asian Bistro, and V Pizza.

The Point at Arrowhead is equipped with a 24-hour fitness gym conveniently located right within the community, making it easy for residents to stay active without having to leave home or maintain a separate gym membership. For residents interested in additional fitness experiences, the Mandarin and South Jacksonville area also offers: Orangetheory Fitness, Club Pilates, YMCA, and LA Fitness.

The Point at Arrowhead is served by Duval County Public Schools. Schools associated with or near the community include: Crown Point Elementary School, Mandarin Middle School, Atlantic Coast High School, Duval Charter School at Mandarin, River City Science Academy Mandarin, San Jose Prep, Seaside Charter Mandarin, St. Joseph Catholic School, Shepherd of the Woods School – Mandarin, Martin J. Gottlieb Day School, and The Bolles School. School district boundaries, attendance zones, and enrollment eligibility can vary by school. Families should verify current school assignments and enrollment eligibility for their specific address directly with the appropriate school system or school.

Residents have access to several colleges and universities throughout Jacksonville, including: University of North Florida, Florida State College at Jacksonville, Jacksonville University, Edward Waters University, and St. Johns River State College – Orange Park campus.

The Point at Arrowhead is convenient to healthcare providers throughout Mandarin and South Jacksonville. Nearby and regional options include: Baptist Medical Center South, HCA Florida Memorial Hospital, Mayo Clinic Florida, Ascension St. Vincent’s Southside, Wolfson Children’s Hospital, and Baptist Medical Center Jacksonville. Residents can also find urgent care centers, primary-care offices, dental practices, pharmacies, and specialty medical providers throughout Mandarin, Baymeadows, and the San Jose Boulevard corridor.

Residents are close to entertainment, recreation, shopping, and attractions throughout Mandarin and South Jacksonville, including: The Avenues, Regal Avenues, Mandarin Park, Walter Jones Historical Park, Mandarin Museum & Historical Society, Autobahn Indoor Speedway & Events, Main Event Jacksonville, and St. Johns River waterfront recreation. Downtown Jacksonville, EverBank Stadium, Daily’s Place, museums, and additional entertainment destinations are also accessible via I-295 and major city routes.

Yes! Residents have access to several parks and outdoor destinations in Mandarin and the surrounding area, including: Mandarin Park, Walter Jones Historical Park, Losco Regional Park, Julington-Durbin Creek Preserve, and St. Johns River waterfront recreation areas. The Point at Arrowhead also offers landscaped outdoor spaces, picnic areas, barbecue areas, playgrounds, and two swimming pools within the community.

The Point at Arrowhead is conveniently located near several major roads and commuter routes, including: San Jose Boulevard / State Road 13, Old St. Augustine Road, I-295, Philips Highway / US-1, and Southside Boulevard / State Road 115. These routes provide connections to Mandarin, Southside, Baymeadows, Downtown Jacksonville, NAS Jacksonville, Orange Park, and other parts of Northeast Florida.

Jacksonville Transportation Authority (JTA) provides public transportation throughout Mandarin and South Jacksonville, giving The Point at Arrowhead residents access to destinations throughout the Jacksonville area. Transportation options include: JTA bus service along the San Jose Boulevard and Mandarin area, JTA Route 17 – St. Augustine/San Jose, JTA Route 200 – Mandarin Express, and First Coast Flyer connections.

Residents can shop for groceries, household supplies, pharmacy items, and everyday essentials at nearby stores including: Whole Foods Market, Publix Super Market, ALDI, Walmart Supercenter, Target, CVS Pharmacy, Walgreens, The Home Depot, Lowe’s, and The San Jose Boulevard corridor also offers banks, pharmacies, gas stations, personal services, restaurants, and other everyday conveniences.

Yes! The Point at Arrowhead’s Mandarin location provides convenient access to I-295 and San Jose Boulevard, helping residents reach Southside Jacksonville, Baymeadows, Downtown Jacksonville, NAS Jacksonville, Baptist Medical Center South, and other major employment areas.

The Point at Arrowhead offers spacious one-, two-, and three-bedroom apartments in Jacksonville’s Mandarin/Arrowhead area. Apartment homes range from approximately 704 square feet to 1,359 square feet, giving residents several size and layout options to choose from.

The Point at Arrowhead offers a variety of one-, two-, and three-bedroom apartment floor plans, ranging from 704 to 1,359 square feet. Layouts include: 1 Bedroom – 1 bed / 1 bath / 704 sq. ft, 2 Bedroom – 2 beds / 1 bath / 1,030 sq. ft, 2 Bedroom Open – 2 beds / 1 bath / 1,030 sq. ft, 3 Bedroom 2 Bath – 3 beds / 2 baths / 1,359 sq. ft, and 3 Bedroom Open – 3 beds / 2 baths / 1,359 sq. ft. With several one-, two-, and three-bedroom layouts to choose from, residents can select the apartment home that best fits their space and lifestyle needs. Floor plan availability varies, so prospective residents can view current availability to find the layout that works best for them.

Yes! The Point at Arrowhead apartment homes include full-size washers and dryers, giving residents the convenience of in-home laundry. The community also has laundry facilities for additional convenience.

At The Point at Arrowhead, apartment homes include refrigerators and dishwashers, with additional kitchen features and finishes varying by floor plan and apartment home. Prospective residents interested in a particular finish or kitchen layout should confirm the features of the specific available home they are considering.

Select apartment homes at The Point at Arrowhead feature wood-style flooring. Flooring finishes vary by apartment home, so residents interested in wood-style flooring should ask the leasing team about current availability when scheduling a tour.

Yes! The Point at Arrowhead apartment homes include air conditioning and heat, allowing residents to maintain a comfortable temperature in their home throughout the year.

No. The Point at Arrowhead is in Jacksonville’s Mandarin/Arrowhead area but is not a waterfront community.

Yes! The apartments at The Point at Arrowhead are cable and internet ready, making it easy for residents to set up their preferred services after move-in.

No. The Point at Arrowhead homes are unfurnished, allowing residents to furnish and personalize their apartment to fit their own style and needs.

The Point at Arrowhead offers a variety of community amenities designed to make everyday living comfortable, convenient, and enjoyable. Residents can take advantage of: Two swimming pools, 24-hour fitness gym, Playgrounds, Picnic areas, Barbecue area, On-site Clothes Care Facility (Laundry Facility), On-site maintenance, Online rent payments with a complimentary e-check option, No administrative fees, and Professionally maintained landscaping and grounds.

Yes! The Point at Arrowhead has two swimming pools. With two pools to choose from, residents can enjoy a convenient place to unwind outdoors without having to leave home.

No. The Point at Arrowhead is not a waterfront apartment community and does not offer direct waterfront access. Residents who enjoy the water can visit nearby St. Johns River recreation areas and Mandarin Park, which provides access to the riverfront and outdoor recreation in the Mandarin area.

No. The Point at Arrowhead does not have an on-site fishing pier. Residents interested in fishing and waterfront recreation can explore nearby St. Johns River access points, Mandarin Park, and other public parks and recreation areas throughout Jacksonville.

No, The Point at Arrowhead does not have a dedicated courtyard as a primary community amenity, but instead, residents enjoy landscaped outdoor space, picnic areas, a barbecue area, playgrounds, and two swimming pools throughout the community.

Yes! The Point at Arrowhead offers on-site maintenance or community maintenance services to assist residents with routine service requests and help keep apartment homes and community areas well maintained.

Yes! The Point at Arrowhead provides 24-hour emergency maintenance for qualifying urgent maintenance situations that arise outside of regular business hours. Routine service requests can be submitted through the resident service process.

Residents can submit maintenance requests through the online resident portal or contact The Point at Arrowhead management office for assistance. The resident portal provides a convenient way to manage service needs without having to visit the leasing office.

Yes! The Point at Arrowhead offers online payments, including a free e-check option, and accepts credit card payments. Residents can use the resident portal for convenient electronic rent payments.

The Point at Arrowhead may offer move-in specials or leasing incentives throughout the year. Offers vary based on availability and leasing options. Visit the community website or contact The Point at Arrowhead leasing team to learn about available promotions and applicable terms.

The Point at Arrowhead offers one-, two-, and three-bedroom apartments with pricing that varies based on floor plan, square footage, bathroom count, apartment features, lease term, and availability. Because apartment pricing and availability can change, prospective residents should check available homes for the most current rent for their preferred floor plan and move-in date.

The Point at Arrowhead offers convenient online rent payment options. Residents can make payments electronically, including a free e-check option. Credit card payments are also accepted, and cash payments can be made through MoneyGram.

Yes! Eligible residents may have access to Flex, a third-party rent payment service that allows qualifying residents to split their monthly rent into smaller payments. Eligibility, payment schedules, fees, and program terms are determined by Flex. Residents interested in using Flex should review the program requirements and confirm their eligibility before enrolling.

At The Point at Arrowhead, the following utility is included: Trash removal. For questions about utilities associated with a specific home, residents should contact The Point at Arrowhead leasing team for additional details.

Residents at The Point at Arrowhead are responsible for: Water, Sewer, Electricity, including cooking, heating, A/C, and hot water, Cable, Internet, and Other applicable services.

No! There are no administrative fees at The Point at Arrowhead.

Monthly costs can vary depending on the resident and lease. In addition to monthly rent, residents should budget for resident-paid utilities and services, renters insurance, and any applicable pet rent or other charges associated with their lease. Pet rent is currently $50 per month for each approved cat or dog. Before signing your lease, the leasing team can provide a breakdown of the charges that apply to your specific apartment.

The Point at Arrowhead’s standard lease term is 12 months. Depending on availability and current leasing options, additional lease terms may be available to better fit your needs. If you're interested in a lease term other than 12 months, please contact our leasing office to discuss current availability and pricing.

Yes. The Point at Arrowhead offers short-term lease options in addition to its standard 12-month lease term. Availability, lease terms, and pricing may vary. If you're interested in a short-term lease, please contact our leasing office to discuss current availability and pricing.

As your lease approaches its expiration date, you may receive information about renewal options and applicable lease terms or requirements. Lease renewals are not guaranteed. If you plan to move, follow the notice requirements outlined in your lease.

Residents interested in transferring to another home at The Point at Arrowhead should speak with the leasing office about current availability, eligibility requirements, transfer procedures and any applicable fees.

If you want to add a new roommate to your lease at The Point at Arrowhead, the prospective roommate must complete an application and meet qualification requirements before moving into the home.

Applying for an apartment at The Point at Arrowhead can be completed online through our website after selecting the available apartment and floor plan that best fits your needs. To get started: Select the Apply button in the top-right menu of our website. Create an account to begin a new application. If you've already started an application or have a Quote ID, you can use that information to log in and continue. Complete the requested information and follow the prompts for the next steps in the application and screening process. If you have questions or need assistance while applying, our management team is available to help guide you through the process.

The application fee is $40 per applicant. Each adult applicant who will be living in the apartment must complete the required application process.

For applicants at The Point at Arrowhead, every person age 18 or older who will be living in the apartment must complete an application and meet the applicable rental qualification requirements.

Applicants must have a gross weekly income equal to at least 70% of the monthly rent for the apartment home they are applying for. For example, if the monthly rent is $1,000, the applicant must gross at least $700 per week before taxes, insurance, and other deductions. As part of the application qualification process, verification of income is required. Applicants will also complete a credit and criminal background check.

The Point at Arrowhead evaluates applicants using several qualification criteria. The application process includes credit and criminal background screening, proof of employment, and financial qualification.

Yes, at The Point at Arrowhead, security deposit is required. The specific amount can depend on the applicant's screening results and the specific home being leased.

The Point at Arrowhead accepts qualified guarantors when applicable. A guarantor must complete the required application and meet the community's guarantor qualification criteria.

Yes. Renters insurance is a resident responsibility at The Point at Arrowhead. Residents should arrange the required coverage before move-in and maintain coverage throughout their lease.

For an in-person tour of The Point at Arrowhead, please bring a valid photo ID. During your visit, the leasing team can answer questions about available apartment homes, floor plans, pricing, features, amenities, and the leasing process. Virtual tours are not available at this community. To schedule an in-person tour, check current floor plan availability on The Point at Arrowhead website, select an available apartment home, and follow the prompts to schedule your tour.

Yes! The Point at Arrowhead offers private, on-site parking for residents, providing convenient access to apartment homes throughout the community. Residents with multiple vehicles or overnight guests should check with the leasing team for details about vehicle registration, guest parking, and any parking requirements.

Parking at The Point at Arrowhead is private and unassigned, giving residents the flexibility to park in available resident parking spaces throughout the community. Residents should follow all posted parking rules and community parking guidelines.

Yes. Guest parking is available at The Point at Arrowhead, subject to available spaces and community parking guidelines. Guests should follow all posted parking rules and requirements while visiting the community.

The Point at Arrowhead does not have EV charging on-site, but some public charging options for convenient use are: The Avenues Mall EV Charging Stations, Tesla Supercharger – Philips Highway, Coggin Nissan at the Avenues EV Charging, Baptist Medical Center South EV Charging, IONNA Rechargery at Wawa – Baymeadows Road, and ChargePoint.

Yes! The Point at Arrowhead is a pet-friendly apartment community in Jacksonville’s Mandarin area, welcoming approved cats and dogs. Residents may have up to two approved pets per household, subject to the community’s weight and breed guidelines.

The Point at Arrowhead welcomes approved cats and dogs and offers landscaped outdoor areas that make daily walks convenient. The community is also close to parks, veterinary care, pet-supply stores, grooming services, and other pet resources throughout Mandarin and South Jacksonville.

Yes. The Point at Arrowhead is a pet-friendly apartment community in Jacksonville, welcoming both cats and dogs with prior approval. Residents may have up to two approved free-roaming pets per apartment, and up to four approved caged exotic animals are also permitted. The Point at Arrowhead’s outdoor community spaces and convenient access to nearby parks provide additional convenience for pet owners.

Yes. Pet rent is $50 per month for each approved cat or dog. For questions about breed restrictions, weight limits, pet requirements, or the pet approval process, please contact The Point at Arrowhead leasing office for additional information.

Yes. The Point at Arrowhead welcomes many dog breeds, with a maximum weight of 75 pounds at full maturity. If you have two dogs, their combined weight may not exceed 75 pounds. If you have one dog and one cat, the 75-pound weight restriction applies to the dog. Certain dog breeds and breed mixes are restricted. Please contact our leasing office for complete pet approval requirements before applying. Breed and weight restrictions do not apply to assistance animals.

Residents may have up to two approved free-roaming pets (cats and/or dogs) per apartment. Contact The Point at Arrowhead leasing team for guidelines regarding approved caged exotic animals and other pet approval requirements.

All pets must be approved before moving into your apartment at The Point at Arrowhead. During the leasing process, you'll provide information about your pet, including the type of animal, breed, age, and weight, so our team can verify that your pet meets the community’s guidelines. You’ll also be asked to provide proof of current vaccinations as part of the pet approval process. Once your pet is approved and all applicable lease requirements are complete, you’ll be ready to enjoy our pet-friendly apartment community. If you have questions about breed restrictions, weight limits, pet rent, or required documentation, please contact The Point at Arrowhead leasing team.

Yes! The Point at Arrowhead welcomes approved cats as part of its pet-friendly community. Pet rent is $50 per month per cat, and all pets must be approved prior to move-in. Contact the leasing team for complete pet guidelines and approval requirements.

Yes! The Point at Arrowhead welcomes dogs with prior approval. Dogs weighing up to 75 pounds at full maturity are permitted, and if you have two dogs, their combined weight cannot exceed 75 pounds. Pet rent is $50 per month per dog, and all dogs must be approved before move-in. Certain breed restrictions apply, so please contact our leasing team for complete details. With outdoor community spaces and convenient access to nearby parks and walking areas throughout Mandarin and South Jacksonville, The Point at Arrowhead provides residents with convenient options for walking and spending time outdoors with their dogs.

No! The Point at Arrowhead does not require a pet deposit. Instead, residents pay $50 per month, per approved cat or dog in pet rent.

Yes! The Point at Arrowhead residents have access to several dog-friendly parks, trails, and outdoor spaces throughout Mandarin and South Jacksonville, including: Mandarin Park, Losco Regional Park, Julington-Durbin Creek Preserve, Walter Jones Historical Park, and Palmetto Leaves Regional Park. These nearby parks give residents additional options for walking, exercising, and spending time outdoors with their dogs beyond the community.

Yes! The Point at Arrowhead residents have convenient access to veterinary care, pet supplies, grooming, and other pet services throughout Mandarin and South Jacksonville, including: VCA Augustine Loretto Animal Hospital, Mandarin Animal Hospital, Forever Vets Animal Hospital at Bartram Market, Petco, Pet Supermarket, and PetSmart. With veterinary offices, grooming services, and pet-supply stores located throughout Mandarin and South Jacksonville, The Point at Arrowhead residents have several convenient options for their pets’ everyday care and needs.

Residents choose The Point at Arrowhead for its combination of spacious apartment homes, useful community amenities, and convenient Mandarin location. The community offers one-, two-, and three-bedroom apartments with full-size washers and dryers, private patios or balconies, generous living spaces, and additional storage. Residents also enjoy two swimming pools, a 24-hour fitness gym, playgrounds, picnic and barbecue areas, on-site maintenance, and landscaped grounds. Just outside the community, residents are close to I-295, San Jose Boulevard, shopping, dining, schools, healthcare, parks, and employment centers throughout South Jacksonville.

The Point at Arrowhead combines a residential Mandarin setting with convenient access to everyday necessities and major Jacksonville destinations. Residents are close to I-295, San Jose Boulevard, grocery stores, restaurants, shopping centers, schools, parks, Baptist Medical Center South, NAS Jacksonville, and Southside employment centers. At home, residents have access to two pools, a 24-hour fitness gym, playgrounds, in-home laundry, private outdoor space, and on-site maintenance.

Living at The Point at Arrowhead offers the space and convenience of a professionally managed apartment community in Jacksonville’s Mandarin/Arrowhead area. Residents can enjoy one-, two-, and three-bedroom homes with full-size washers and dryers, private patios or balconies, and generous living space, along with two swimming pools, a 24-hour fitness gym, playgrounds, picnic areas, barbecue areas, and landscaped grounds. The location keeps shopping, dining, parks, schools, healthcare, I-295, and major employment areas within convenient reach.